british american tobacco malaysia - Contact us


We welcome your questions or feedback on any aspect of our business. We are also keen to listen to what you think about this website and how it might be developed.

Please note, though, that the purpose of our website is to share information about our company and our views on tobacco industry-related issues. It is not our intention to market, advertise or promote our brands on our site, nor is it our intention to use the site as a forum for establishing contact with potential business partners or suppliers. As such, we regret that we are unable to respond to email enquiries dealing with these topics.

Email scams - lotteries, employment offers, property rentals

Fraudsters are sending emails falsely claiming an association with British American Tobacco or our brands, such as Dunhill. These emails contain offers of employment, enquiries about renting properties on behalf of employees or claims that people have won money in a lottery. The emails are becoming increasingly sophisticated in their appearance, sometimes using our company trademarks and names of senior executives.

These emails do not originate from British American Tobacco and it is advisable to delete them without opening or replying.


  • For enquiries relating to career opportunities within the Group, please see How to join us.


Media enquiries

  • For any media enquiries please contact our Corporate Communications Manager:
    Tel: +60 (3)-2720 8188

See Latest press releases more details.

General enquiries

  • To contact us via email please use our secure General Enquiry form Opens new window which will open in a new window. Before you begin, please take a moment to view our Conditions of Use page which includes our Online Privacy Statement and an explanation of how we will use any information you provide here.

Please note, we will respond to all reasonable questions and requests for information as soon as possible.

Alternatively, you can contact us at our registered office:

British American Tobacco Malaysia
Level 19, Wisma Guocoland,
Damansara City,
No.6 Jalan Damanlela,
Bukit Damansara,
50490 Kuala Lumpur
Tel: +60 (3)-2720 8188
Fax: +60 (3)-2720 8106

Page last updated: 25/09/2017 10:43:12 GMT
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British American Tobacco (Malaysia) Berhad (4372-M)